Frequently Asked Questions

Question 1

What services does Adrian’s Boots & Shoes offer?

Accepted Answer

• Custom Fit & Foot Analysis: At Adrian’s Boots & Shoes, comfort starts with understanding your feet. Using precise foot measuring, arch scanning, and arch analysis, we take the guesswork out of finding the perfect fit. Whether you’re dealing with discomfort, looking for better support, or simply want shoes that feel great all day, our personalized approach helps match you with footwear and solutions tailored to your unique needs.  • Professional Shoe Repair & Restoration: Extend the life of your favorite footwear with our expert repair services. From full resoling and re-heeling to structural repairs and refinishing, we restore both function and appearance with attention to detail and craftsmanship you can trust. Whether it’s everyday wear or a cherished pair, we’ll bring your shoes back to life.  • Leather & Accessory Repair: We don’t stop at shoes. Adrian’s Boots & Shoes offers skilled repair services for purses, belts, and other leather goods, helping preserve the quality and character of the items you love most. From stitching repairs to hardware fixes, we treat every piece with care and precision.  • Orthotic Recovering & Support Solutions: If your orthotics are worn or need refreshing, we provide orthotic recovering services to restore comfort and support. Our goal is to help you stay active and pain-free with solutions that keep your footwear performing its best.  • Cleaning, Conditioning & Shine Services: Keep your shoes looking sharp with our professional cleaning and shining services. We carefully clean, condition, and polish your footwear to maintain their appearance and protect the materials, helping you make a great impression wherever you go.  • Full-Service Repair Shop: As a trusted full-service repair store, Adrian’s Boots & Shoes works on a wide range of items including shoes, purses, leather goods, belts, and more. No matter the item, you can expect expert craftsmanship, honest service, and a commitment to quality in every repair.  • Authorized Birkenstock Dealer: We’re proud to be an authorized premium dealer of Birkenstock shoes, offering high-quality footwear known for its comfort, durability, and iconic support. Visit us to explore the latest styles and find the perfect fit with help from our knowledgeable team.

Question 2

Do you offer on-site footwear fitting services?

Accepted Answer

Yes. Our Mobile Fitting Truck provides on-site fitting services throughout the Bloomington and Peoria areas. We visit factories, hospitals, nursing homes, markets, and other organizations with safety toe footwear and Adrian's medically recommended footwear. Contact us to schedule a visit for your business or organization.

Question 3

Can you repair items other than shoes?

Accepted Answer

Absolutely! In addition to shoe repair, we specialize in:  • Leather repair • Purse and belt repair • Orthotic recovering and other custom fixes

Question 4

Do you offer arch analysis or foot measuring?

Accepted Answer

Yes! We provide professional foot measuring, arch scanning, and arch analysis to help you find the perfect fit and improve comfort.

Question 5

What is the Sit & Fit Experience?

Accepted Answer

Sit & Fit is more than a service. It's our commitment to providing every customer with a personalized, one-on-one fitting experience. We take the time to sit down with you, discuss your needs, explain your footwear options, and share expert product knowledge so you can make an informed decision. Our team will help you try on shoes, properly lace them, and ensure you achieve the best possible fit for comfort, support, and performance. We believe finding the right footwear starts with understanding the customer, and that's what Sit & Fit is all about.

Question 6

Do you carry both premium and budget-friendly safety toe boots?

Accepted Answer

Yes. Our inventory includes everything from budget-conscious safety toe footwear to premium brands and styles, ensuring there's an option for every worker and every budget.

Question 7

Do you have a return policy?

Accepted Answer

All returns will be issued in-store credit only. Sale Room shoes are final sale. Returns after 14 days may be subject to restocking fee. Smartwool socks (because of our Smartwool free sock card) are exchangeable only. Special orders are pre-pay and are only refundable if product is unavailable. Please give us a call or stop in with any additional questions!

Question 8

How can I choose the right safety toe footwear?

Accepted Answer

Our team can help you find the right safety toe footwear based on your work environment, comfort needs, required safety features, and budget. We offer a variety of options to help you make the best choice.

Question 9

What types of safety toe footwear do you offer?

Accepted Answer

We offer a broad selection of safety toe footwear, including work boots and shoes designed for different job requirements, comfort preferences, and budgets. Whether you're looking for an economical option or a premium work boot, we have choices for you.

Question 10

Do you offer safety toe footwear for different budgets?

Accepted Answer

Yes! We carry a wide variety of safety toe footwear at multiple price points, making it easy to find quality work boots and shoes that fit your budget without sacrificing comfort or protection. Visit us today or give us a call with any additional questions.

Adrian’s Boots & Shoes Assistant

Contact Form